TERMS OF SERVICE

Last updated: September 20, 2026

OVERVIEW

Welcome to Rareform! This store and website are operated by Clouds Cove Cookies, LLC under the Rareform brand. Throughout these Terms of Service, the terms “Rareform,” “we,” “us,” and “our” refer to Clouds Cove Cookies, LLC.

We operate this store and website, including all related information, content, features, tools, products, and services, to provide you with the Rareform shopping experience (the “Services”). Rareform is powered by Shopify, which enables us to provide the Services to you.

These terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy, available at https://tasterareform.com/policies/privacy-policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access the Services.

SECTION 1 – ACCESS AND ACCOUNTS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you have given consent for your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing products or services we offer, you may be asked to provide information such as your email address and billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete and that you have all rights necessary to provide it.

You are solely responsible for maintaining the security of your account credentials and for all activity conducted through your account. You may not transfer, sell, assign, or license your account to another person.

SECTION 2 – OUR PRODUCTS

We make every reasonable effort to provide accurate representations and descriptions of our products and services. However, product colors and appearance may vary from what you see on your screen because of differences in devices, displays, settings, lighting, and photography.

Rareform crème pieces are intentionally produced in a thin, hand-broken form. Individual pieces may naturally vary in size, shape, and appearance. Warm-weather transit may also cause crème pieces to soften, clump, or change shape without necessarily affecting their intended use.

We do not warrant that the appearance or quality of products or services purchased through the Services will meet every expectation or appear exactly as depicted online.

Product descriptions may be changed at any time without notice. We reserve the right to discontinue products or limit the quantities offered to any person, geographic region, or jurisdiction on a case-by-case basis.

Ingredient, allergen, storage, and usage information is provided on individual product pages and packaging. Customers are responsible for reviewing this information before purchasing or using a product.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline an order for any lawful reason at our discretion. Your order is not accepted until we confirm acceptance and successfully process the required payment.

Please review your order carefully before submitting it, as we may be unable to accommodate changes or cancellation requests after an order enters processing. If we decline, change, or cancel an order, we will attempt to notify you using the email address, billing address, or phone number provided with the order.

Purchases are subject to our Refund and Return Policy, available at https://tasterareform.com/policies/refund-policy.

Rareform products may be used as ingredients in foods and treats you create for personal use or commercial sale, provided that you comply with all applicable food-safety, labeling, allergen, licensing, and other legal requirements.

Unless authorized by us in writing, you may not resell Rareform products in their original packaging, represent yourself as an authorized Rareform distributor, or use Rareform trademarks in a manner that suggests an affiliation, endorsement, or partnership.

SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect when the order is placed and will be stated in the order confirmation. Unless expressly stated otherwise, posted prices do not include applicable taxes, shipping, handling, customs, or import charges.

Prices offered through our online store may differ from prices offered through physical locations, wholesale arrangements, events, promotions, or third-party channels.

Promotions may be governed by additional terms and conditions. If promotional terms conflict with these Terms of Service, the promotional terms will govern with respect to that promotion.

You agree to provide current, complete, and accurate purchase, payment, and account information. You agree to promptly update your information, including your email address and payment details, so that we can complete transactions and contact you when necessary.

You represent and warrant that the payment information you provide is true, correct, and complete; that you are authorized to use the selected payment method; and that you will pay all charges incurred at the posted prices, including applicable shipping charges and taxes.

SECTION 5 – SHIPPING AND DELIVERY

Shipping and delivery are governed by our Shipping Policy, available at https://tasterareform.com/policies/shipping-policy, which forms part of these Terms of Service.

Processing and delivery dates are estimates unless we expressly state otherwise. Carrier delays and events outside our reasonable control may affect delivery.

If we cannot ship an order within the timeframe promised, we will contact you with an updated shipping date and any cancellation or refund options required by applicable law.

SECTION 6 – INTELLECTUAL PROPERTY

The Services, including trademarks, brands, names, text, displays, photographs, graphics, product reviews, video, audio, designs, selection, arrangement, and other content, are owned by Clouds Cove Cookies, LLC, its affiliates, licensors, or other applicable rights holders and are protected by United States and international intellectual-property laws.

These Terms permit you to use the Services for personal, noncommercial website use only. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit material from the Services without our prior written permission, except as expressly allowed by law.

Nothing in these Terms grants you a license or other right under any patent, trademark, copyright, trade secret, or other intellectual-property right belonging to Clouds Cove Cookies, LLC, Rareform, Shopify, or any third party.

Rareform names, logos, product names, designs, packaging, slogans, and other brand identifiers are trademarks or intellectual property of Clouds Cove Cookies, LLC or its licensors. You may not use them without prior written permission.

Shopify’s names, logos, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, products, services, designs, and slogans appearing through the Services are the property of their respective owners.

SECTION 7 – OPTIONAL TOOLS

We may provide access to tools or services offered by third parties that we do not monitor or control.

You acknowledge and agree that access to these tools is provided “as is” and “as available” without warranties, representations, conditions, or endorsements of any kind. To the fullest extent permitted by law, we will not be liable for issues arising from your use of optional third-party tools.

Your use of optional third-party tools is at your own discretion and risk. You are responsible for reviewing and understanding the terms under which the applicable provider makes each tool available.

We may offer new features, tools, or resources through the Services in the future. These additions will also be considered part of the Services and will be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain materials, embedded features, or links to websites operated by third parties. We are not responsible for examining or evaluating the content, accuracy, availability, security, or practices of third-party materials or websites.

If you leave the Services to access a third-party website, you do so at your own discretion and risk.

We are not liable for harm or damages related to your access to third-party websites or your purchase or use of third-party products, services, resources, or content. Review the third party’s policies and practices before engaging in a transaction. Questions or complaints concerning third-party products or services should be directed to the applicable third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Rareform is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases made through our store are made directly with Clouds Cove Cookies, LLC under the Rareform brand.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of a sale between you and Clouds Cove Cookies, LLC, including injury, damage, or loss resulting from products or services purchased through our store.

To the fullest extent permitted by law, you release Shopify and its affiliates from claims, damages, and liabilities arising from or related to purchases and transactions made through Rareform.

SECTION 10 – PRIVACY POLICY

Personal information collected through the Services is subject to our Privacy Policy, available at https://tasterareform.com/policies/privacy-policy.

Certain personal information may also be subject to Shopify’s Privacy Policy, available at https://www.shopify.com/legal/privacy/app-users.

Because the Services are hosted by Shopify, Shopify collects and processes certain information about your access to and use of the Services to provide and improve the Services. Information submitted through the Services may be transmitted to and shared with Shopify and other service providers, including providers located outside your state or country of residence.

Review our Privacy Policy for more information about how we, Shopify, and our service providers collect, use, disclose, and protect personal information.

SECTION 11 – FEEDBACK

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, photographs, or other content relating to Rareform or the Services (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display that Feedback in any medium for lawful business purposes.

We may use Feedback to operate, evaluate, improve, and promote the Services and to perform our obligations and exercise our rights under these Terms.

You represent and warrant that:

1. You own or have all rights necessary to provide the Feedback.

2. You have disclosed compensation or incentives received in connection with the Feedback.

3. Your Feedback complies with these Terms and applicable law.

We are not obligated to maintain Feedback in confidence, pay compensation for it, or respond to it unless we separately agree otherwise in writing.

We may monitor, edit, or remove Feedback that we determine is unlawful, offensive, abusive, misleading, infringing, obscene, or otherwise objectionable.

Feedback must not violate the rights of another person or entity, including intellectual-property, privacy, publicity, or other proprietary rights. Feedback must not contain unlawful, abusive, or obscene material, malware, or false or misleading statements about its origin.

You are solely responsible for the Feedback you provide and its accuracy.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

The Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.

We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel affected orders when information is inaccurate, subject to applicable law.

SECTION 13 – PROHIBITED USES

You may access and use the Services only for lawful purposes.

You may not use the Services, directly or indirectly:

1. For unlawful, fraudulent, or malicious purposes.

2. To violate international, federal, state, provincial, territorial, or local laws or regulations.

3. To infringe our intellectual-property rights or the rights of another person or entity.

4. To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against another person.

5. To transmit false or misleading information.

6. To upload, download, transmit, or reuse material that violates these Terms.

7. To send unsolicited advertising, spam, chain letters, or similar solicitations.

8. To impersonate another person or entity.

9. To engage in conduct that restricts another person’s use or enjoyment of the Services or that may harm Rareform, Shopify, or users of the Services.

10. To upload or transmit malware, viruses, or other malicious code.

11. To reproduce, duplicate, copy, extract, sell, resell, or exploit any portion of the Services except as expressly permitted.

12. To unlawfully collect or track the personal information of others.

13. To phish, pharm, scrape, spam, pretext, or engage in similar harmful activities.

14. To interfere with, bypass, or circumvent security, access, authorization, or robot-exclusion measures.

We reserve the right to suspend, disable, or terminate access to the Services if we reasonably determine that these Terms have been violated.

SECTION 14 – AGENTS

This section applies if you use, allow, enable, or deploy an Agent to access, use, or interact with the Services.

“Agent” means software or a service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, a person or entity without continuous direct supervision.

No Agent may access, use, or interact with the Services unless it identifies itself and operates in accordance with this section. An Agent may not access or interact with the Services if we have requested that it stop doing so.

We may use reasonable technical measures to limit whether and how an Agent accesses or interacts with the Services.

Agents must:

1. Identify requests as originating from an Agent and disclose the Agent’s name in the applicable user-agent string.

2. Not conceal or misrepresent that an interaction originates from an Agent.

3. Not mimic human behavior to circumvent measures intended to distinguish automated activity from human activity.

4. Not complete or circumvent CAPTCHAs or similar access controls.

5. Respond truthfully to prompts seeking to determine whether an interaction comes from a human or a computer.

6. Not evade measures intended to block, limit, modify, or control automated access to the Services.

SECTION 15 – TERMINATION

We may terminate these Terms or suspend or terminate your access to all or part of the Services if you violate these Terms or applicable law.

You will remain responsible for amounts properly due through the effective date of termination.

The provisions concerning Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy, and any provisions that by their nature should survive will continue after termination.

SECTION 16 – DISCLAIMER OF WARRANTIES

Information presented through the Services is provided for general informational purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on it is at your own risk.

To the fullest extent permitted by law, and except as expressly stated by us, the Services and products offered through the Services are provided “as is” and “as available” without representations, warranties, or conditions of any kind, whether express or implied.

This disclaimer includes implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and noninfringement to the extent permitted by applicable law.

We do not guarantee that your use of the Services will be uninterrupted, timely, secure, or error-free.

Some jurisdictions limit or prohibit the exclusion of certain warranties, so portions of this section may not apply to you.

Nothing in these Terms excludes warranties, rights, or remedies that cannot lawfully be excluded.

SECTION 17 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Clouds Cove Cookies, LLC; Rareform; our affiliates, officers, directors, employees, agents, contractors, licensors, and service providers; and Shopify and its affiliates will not be liable for indirect, incidental, punitive, special, exemplary, or consequential damages arising from or related to your use of the Services or products purchased through them.

This limitation includes, without restriction, lost profits, lost revenue, lost savings, lost data, replacement costs, loss of business opportunity, or similar damages, whether based in contract, tort, negligence, strict liability, or another legal theory, even if advised that such damages were possible.

Some jurisdictions do not allow certain limitations or exclusions of liability. In those jurisdictions, our liability will be limited to the greatest extent permitted by applicable law.

Nothing in these Terms limits or excludes liability that cannot lawfully be limited or excluded.

SECTION 18 – INDEMNIFICATION

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless Clouds Cove Cookies, LLC; Rareform; Shopify; and our respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from third-party claims, losses, damages, liabilities, and reasonable legal expenses arising from:

1. Your material breach of these Terms or documents incorporated by reference.

2. Your violation of applicable law.

3. Your infringement or violation of another party’s rights.

4. Your misuse of the Services.

We will provide reasonable notice of an indemnifiable claim. A delay in notice will not relieve you of your obligations unless the delay materially prejudices your ability to respond.

We may control the defense and settlement of a claim at your expense, including the selection of counsel, but we will not agree to a settlement that imposes nonmonetary obligations on you without your consent, which will not be unreasonably withheld.

You agree to reasonably cooperate in the defense of an indemnified claim, including by providing relevant information and documents.

SECTION 19 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by law or severed to the minimum extent necessary.

The remaining provisions will remain valid and enforceable.

SECTION 20 – WAIVER AND ENTIRE AGREEMENT

Our failure to exercise or enforce a right or provision under these Terms does not constitute a waiver of that right or provision.

These Terms, together with policies and operating rules posted through the Services, constitute the entire agreement between you and us concerning your use of the Services. They supersede prior or contemporaneous agreements, communications, and proposals concerning the Services, whether oral or written.

Ambiguities in the interpretation of these Terms will not automatically be construed against the drafting party.

SECTION 21 – ASSIGNMENT

You may not transfer, delegate, or assign these Terms or your rights or obligations under them without our prior written consent. Any unauthorized attempted assignment is void.

We may transfer, assign, or delegate these Terms and our related rights and obligations as permitted by law.

SECTION 22 – GOVERNING LAW

These Terms of Service and any separate agreements through which we provide the Services are governed by the laws of the State of Alabama and applicable federal law, without regard to conflict-of-law principles, except where the laws of a customer’s jurisdiction require otherwise.

Any dispute will be heard in a court of competent jurisdiction serving Madison County, Alabama, unless applicable law requires a different jurisdiction.

SECTION 23 – HEADINGS

Headings are included for convenience and do not limit or otherwise affect the meaning of these Terms.

SECTION 24 – CHANGES TO THESE TERMS

You may review the current version of these Terms at any time on this page.

We reserve the right to update, change, or replace portions of these Terms by posting an updated version through the Services. When required by applicable law, we will notify you of material changes.

Changes become effective on the date stated in the updated Terms or applicable notice. Your continued use of the Services after an updated version becomes effective constitutes acceptance of the revised Terms to the extent permitted by law.

SECTION 25 – CONTACT INFORMATION

Questions about these Terms of Service may be sent to:

Rareform
A brand owned and operated by Clouds Cove Cookies, LLC
Huntsville, Alabama, United States
hello@tasterareform.com